Synthetic Societies
Test Retention
Not Your Customers.
Test Retention
Not Your Customers.
Test Retention
Not Your Customers.
An AI-powered lab that simulates customer cancellations to safely test pricing, offers, and cancellation flows.
WE ANALYZE YOUR DATA
Swivel simulates customer decision-making with your product at scale. Now you can pressure-test pricing, product, and messaging moves before they hit production.
Swivel simulates customer decision-making with your product at scale. Now you can pressure-test pricing, product, and messaging moves before they hit production.
BENEFITS
We Make Churn Predictable
We Make Churn Predictable
Test smarter, retain more, and forecast impact. Without risky live experiments.
Pre-Launch Testing
Simulate changes before they go live with confidence.
Pre-Launch Testing
Simulate changes before they go live with confidence.
Pre-Launch Testing
Simulate changes before they go live with confidence.
Retention Optimization
Test save offers that keep more customers subscribed.
Retention Optimization
Test save offers that keep more customers subscribed.
Retention Optimization
Test save offers that keep more customers subscribed.
Churn Forecasting
Forecast churn and revenue impact before you ship.
Churn Forecasting
Forecast churn and revenue impact before you ship.
Churn Forecasting
Forecast churn and revenue impact before you ship.
How It Works
From Data to Decisions, Fast
From Data to Decisions, Fast
The engine that turns history into foresight.
Demographic Info
Churn History
Behavioral Data
Engagement Data
Connect & Model
We ingest your historical engagement, churn, and behavior data to map churn drivers and sharpen simulations.
Demographic Info
Churn History
Behavioral Data
Engagement Data
Connect & Model
We ingest your historical engagement, churn, and behavior data to map churn drivers and sharpen simulations.
Demographic Info
Churn History
Behavioral Data
Engagement Data
Connect & Model
We ingest your historical engagement, churn, and behavior data to map churn drivers and sharpen simulations.
Build Segment Intelligence
Replicate up to millions of your users with synthetic segments. We generate high-fidelity customer segments that behave like your real users. Not generic personas.
Build Segment Intelligence
Replicate up to millions of your users with synthetic segments. We generate high-fidelity customer segments that behave like your real users. Not generic personas.
Build Segment Intelligence
Replicate up to millions of your users with synthetic segments. We generate high-fidelity customer segments that behave like your real users. Not generic personas.
Simulate Anything...
Run Test
Pricing Increase of 10%
Removing Feature From Service
50% Off Your Next Month
Simulate Scenarios
Run “what-if” experiments to see how segments respond to specific changes.
Simulate Anything...
Run Test
Pricing Increase of 10%
Removing Feature From Service
50% Off Your Next Month
Simulate Scenarios
Run “what-if” experiments to see how segments respond to specific changes.
Simulate Anything...
Run Test
Pricing Increase of 10%
Removing Feature From Service
50% Off Your Next Month
Simulate Scenarios
Run “what-if” experiments to see how segments respond to specific changes.
Retention Test 1
1
2
3
4
5
No changes, full access, and you can still cancel anytime.
[Cancel Anyway]
Optimize Retention Strategy
Compare offers and interventions to find the best outcome by segment.
Retention Test 1
1
2
3
4
5
No changes, full access, and you can still cancel anytime.
[Cancel Anyway]
Optimize Retention Strategy
Compare offers and interventions to find the best outcome by segment.
Retention Test 1
1
2
3
4
5
No changes, full access, and you can still cancel anytime.
[Cancel Anyway]
Optimize Retention Strategy
Compare offers and interventions to find the best outcome by segment.
Forecast Impact
Get clear projections for churn, retention lift, and revenue impact.
Forecast Impact
Get clear projections for churn, retention lift, and revenue impact.
Forecast Impact
Get clear projections for churn, retention lift, and revenue impact.
FEATURES
What you can test
Run “what if?” experiments on the decisions that drive retention.
Pricing & Packaging
Price changes, plan tiers, bundles, trials, promos.
Pricing & Packaging
Price changes, plan tiers, bundles, trials, promos.
Product Experience
How new or removed features shift retention and churn.
Product Experience
How new or removed features shift retention and churn.
Messaging & Lifecycle
Test how different messages, offers, and timing affect churn.
Messaging & Lifecycle
Test how different messages, offers, and timing affect churn.
Cancellation Flow
Reason capture, pause options, winback paths.
Cancellation Flow
Reason capture, pause options, winback paths.
Performance Tracking
Discounts, credits, extensions, save offers to retain users.
Performance Tracking
Discounts, credits, extensions, save offers to retain users.
Competitive Pressure
Competitor promos, switching risk, churn impact.
Competitive Pressure
Competitor promos, switching risk, churn impact.
FEATURES
What you can test
Run “what if?” experiments on the decisions that drive retention.
Pricing & Packaging
Price changes, plan tiers, bundles, trials, promos.
Product Experience
How new or removed features shift retention and churn.
Messaging & Lifecycle
Test how different messages, offers, and timing affect churn.
Cancellation Flow
Reason capture, pause options, winback paths.
Performance Tracking
Discounts, credits, extensions, save offers to retain users.
Competitive Pressure
Competitor promos, switching risk, churn impact.
PROCESS
Answers You Can Act On
Answers You Can Act On
Everything you need to collaborate, create, and scale, all in one place.
STEP 1
STEP 2
STEP 3
01
Churn Forecasting
Forecast churn under different scenarios with a segment-level view. See where risk concentrates and what changes move retention.
STEP 1
STEP 2
STEP 3
01
Churn Forecasting
Forecast churn under different scenarios with a segment-level view. See where risk concentrates and what changes move retention.
STEP 1
STEP 2
STEP 3
01
Churn Forecasting
Forecast churn under different scenarios with a segment-level view. See where risk concentrates and what changes move retention.
FAQ'S
Frequently Asked Questions
Find quick answers to the most common support questions
Still Have Questions?
Still have questions? Feel free to get in touch with us today!
How does Swivel simulate customers?
Swivel uses AI-powered customer agents trained on your historical data, product context, pricing, competitors, and cancellation flows to mimic real user behavior.
How accurate are the simulations?
Swivel calibrates simulations against your historical churn data and continuously refines accuracy during onboarding and pilot phases.
What do we get after running an experiment?
You’ll receive churn probability shifts, stay/cancel outcomes, segment-level insights, narrative explanations, and prioritized retention recommendations.
What data do you need from us?
Swivel primarily uses historical subscription, usage, pricing, and cancellation data. No PII is required.
How do you validate results?
We compare simulated outcomes to known historical behavior and real-world tests when available, measuring directional accuracy and decision confidence, not just raw prediction.
FAQ'S
Frequently Asked Questions
Find quick answers to the most common support questions
Still Have Questions?
Still have questions? Feel free to get in touch with us today!
How does Swivel simulate customers?
Swivel uses AI-powered customer agents trained on your historical data, product context, pricing, competitors, and cancellation flows to mimic real user behavior.
How accurate are the simulations?
Swivel calibrates simulations against your historical churn data and continuously refines accuracy during onboarding and pilot phases.
What do we get after running an experiment?
You’ll receive churn probability shifts, stay/cancel outcomes, segment-level insights, narrative explanations, and prioritized retention recommendations.
What data do you need from us?
Swivel primarily uses historical subscription, usage, pricing, and cancellation data. No PII is required.
How do you validate results?
We compare simulated outcomes to known historical behavior and real-world tests when available, measuring directional accuracy and decision confidence, not just raw prediction.
FAQ'S
Frequently Asked Questions
Find quick answers to the most common support questions
Still Have Questions?
Still have questions? Feel free to get in touch with us today!
How does Swivel simulate customers?
How accurate are the simulations?
What do we get after running an experiment?
What data do you need from us?
How do you validate results?
Reach out anytime
Stop Guessing.
Start Forecasting.
Request a demo and see how Swivel predicts churn before changes go live.
info@swivelchurn.com
Reach out anytime
Stop Guessing.
Start Forecasting.
Request a demo and see how Swivel predicts churn before changes go live.
info@swivelchurn.com
Reach out anytime
Stop Guessing.
Start Forecasting.
Request a demo and see how Swivel predicts churn before changes go live.
info@swivelchurn.com